Frequently asked questions
Everything you want to know
If your question is not here, contact us — a real person answers.
01
Membership
What is included in the membership?
GLP-1 nutrition coaching, personal calorie, protein, carbohydrate, fat, fiber and hydration targets, meal plans and recipes, food and habit logging, weekly check-ins with coach review, body composition scanning and progress tracking, the education library, the private member community, direct coach messaging and supplement education.
How much is it?
GLP-1 Nutrition Coaching is $499. It is one complete tier — there are no add-on coaching packages to buy on top of it.
Do you offer personal training or workout programming?
No. VITAL-KORE is a nutrition, body composition and accountability platform. We provide resistance-training education so you understand how to protect lean tissue, but we do not sell training programs or bodybuilding coaching.
Can I cancel?
Yes. You manage your membership from your account area at any time, and access continues through the period you have paid for.
02
Coaching and medication
Do you prescribe GLP-1 medication?
No. Prescribing, dosing and any medication change belong to your own qualified healthcare provider. Our coaching supports the plan they set.
Can my coach change my dose or tell me what to take?
Never. You may record the medication your provider prescribed for your own tracking, and your coach can see it for context, but dosing questions are always directed back to your prescriber.
What if I feel unwell?
Log it in your wellness journal so you have an accurate record to bring to your provider, and contact your provider or emergency services as appropriate. Coaching is not medical care.
How often do I speak with my coach?
Weekly check-ins are reviewed and answered by your coach, and private messaging is open between check-ins.
03
Body composition scanning
How accurate is the AI Body Composition Scan?
It returns an estimated body fat range with a High, Moderate or Low confidence level. It is a consistent tracking tool, not a medical or diagnostic measurement, and we do not present it as equivalent to a DXA scan.
What do I need for a scan?
Your height, current weight and waist measurement, plus guided front, side and back photos. The app checks lighting, blur, framing and pose before accepting images and tells you exactly what to fix if a retake is needed.
I have a DXA result — can I use it?
Yes. You can enter a validated professional measurement as a calibration reference so future estimates are tuned to your own verified data.
Who can see my progress photos?
Only you and your assigned coach. Photos are stored privately and delivered through temporary links — never public URLs — and are never used to train models unless you give separate explicit consent.
04
Supplements and support
Are supplements included?
Supplements are sold separately in the store. Education about what is worth taking — and what is not — is included in the membership.
Do supplements treat anything?
No. They are over-the-counter sports and wellness products that support nutrition intake. We make no disease-treatment or guaranteed-result claims.
How do I get help with my account?
Use the contact page or message your coach from inside the member area. Order and membership questions are answered from the same place.